Job Opportunity at DRG Tanzania, Customer Service Representative
Job Opportunity at DRG Tanzania, Customer Service Representative
Customer Service Representative
Do you enjoy helping others? Are you looking for a company with great benefits and monetary incentives? We want to hear from you!
Job Description
As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts. Your responsibilities will include, but are not limited to the following:
Ability to navigate through multiple computer applications with speed and accuracy.Ability to work with customers to resolve inquiries.Provide troubleshooting assistance to customersAbility to accept and implement coaching and feedback in order to achieve individual and team performance goals.Maintain a high level of world class customer service/professionalism to a wide range of customers.Recommend products that best suit the customer.Maintain a positive environment, working with co-workers and customers within a diverse culture.Excellent telephone manner and listening skills.The ability to relate to customers in a professional and courteous manner.The ability to work in a team environment.The ability to work under pressure.The ability to sit for long periods of time.Excellent attention to detail and multi-tasking ability.Self-motivation to work under his/her own initiative
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